Privacy Policy

Last Updated: March 6, 2026  |  Effective Date: March 6, 2026

🌿  A Note From AEVO

We built AEVO on three pillars: radical honesty, transparency, and consumer trust. That means this Privacy Policy is written to actually be read — not to bury important information in legalese. We want you to understand the types of data we collect, our general purposes for collecting it, and the choices available to you.

If you have any questions at all, please reach out to us at info@aevoafrica.com. We are real people, and we will actually respond.

We know most people don't read privacy policies in full. So here's the honest one-page version:

What we collect	Your name, email, shipping address, payment info (processed by our payment partners), browsing behavior on our site, and device/IP information.
Why we collect it	To process and ship your order, send you emails you asked for, improve our site, run targeted ads (only if you haven't opted out), and comply with the law.
Do we sell your data?	No. We do not sell your personal information in exchange for money. Under California law, sharing data with ad platforms for targeted advertising may qualify as a 'sale' — and you have the right to opt out of that too.
Who sees your data?	Our store platform, payment processors, email marketing provider, advertising platforms, and fulfillment partners — all operating as service providers under contractual obligations. We do not share data with unrelated third parties.
Your rights	Access, correct, delete your data. Opt out of targeted ads. We honor these requests from consumers in all US states, not just states with laws that require it.
How to exercise rights	Email info@aevoafrica.com or use the link in our website footer. We respond within 45 days.

1.  Who We Are

AEVO is operated by Aevo Naturals LLC, a New Jersey company (“AEVO,” “we,” “our,” or “us”). We sell Regenerative Organic Avocado Oil directly to consumers through:

• Our website at www.aevoafrica.com (built on Shopify)
• Amazon Marketplace
• Thrive Market

Our primary place of business is:

34, Minebrook Road, Edison, New Jersey

info@aevoafrica.com

2.  Scope of This Policy

This Privacy Policy applies to personal information we collect through:

• Our Shopify-powered website at www.aevoafrica.com
• Email communications and marketing 
• Social media advertising interactions 

It does not cover data practices of Amazon, Thrive Market, or any third-party site you navigate to from our website. Those platforms have their own privacy policies, which we encourage you to review.

3.  Information We Collect

Here's a plain-English breakdown of the personal information we collect and where it comes from.

3.1  Information You Give Us Directly

• Identity & contact information: Your first and last name, email address, phone number, and shipping/billing address, collected when you create an account or place an order.
• Payment information: Credit/debit card numbers, billing address and transaction data. Full payment card numbers are not stored on our servers. Payment data is processed by our payment partners (which may include Stripe, Shop Pay, and Apple Pay) using secure, encrypted connections.
• Account credentials: If you create an AEVO account, your email address and hashed password.
• Communications: Any information you include when you contact our customer support, leave a product review, or respond to a survey.
• Marketing preferences: Whether you've opted in (or out) of our emails and/or SMS.

3.2  Information Collected Automatically

When you visit our website, our servers and third-party tools automatically collect:

• Device & technical data: IP address, browser type and version, operating system, and referring URL.
• Usage data: Pages visited, time on page, clicks, and navigation paths through our site.
• Cookies and tracking pixels: We use cookies, pixel tags, and similar technologies (see Section 6 for full details). This includes pixels from Meta (Facebook/Instagram) and Google for advertising attribution.

3.3  Information From Third Parties

• Shopify: As our store platform, Shopify collects and processes data on our behalf when you check out. See Section 8 for more on our relationship with Shopify.
• Ad platforms: Meta and Google may share audience data with us to help us understand our ad performance (e.g., aggregate conversion rates).
• Payment processors: Stripe, Shop Pay, and Apple Pay may share transaction confirmation and fraud-prevention signals with us.

3.4  Sensitive Personal Information

We do not intentionally collect sensitive personal information such as social security numbers, driver's license numbers, health or medical data, precise geolocation, racial or ethnic origin, religious beliefs, or sexual orientation. If you voluntarily share this type of information with us (e.g., in a customer service email), we will handle it with extra care and will not use it for marketing or advertising purposes.

4.  How We Use Your Information

We use your personal information for legitimate business purposes, including but not limited to the following:

Order Fulfillment & Customer Service

• Processing and shipping your orders
• Sending you order confirmations, shipping notifications, and delivery updates
• Handling returns, refunds, and customer support inquiries
• Fraud prevention and transaction security

Account Management

• Creating and maintaining your AEVO account (if applicable)
• Enabling you to view past orders and manage your preferences

Marketing & Communications (Only With Your Consent or Where Permitted)

• Sending promotional emails about new products, restocks, and offers but only if you've opted in
• Re-targeting you with ads on Meta and Google based on your browsing behavior you can opt out of this (see Section 7)
• Analyzing the performance of our email campaigns through Klaviyo

Website Improvement & Analytics

• Understanding how visitors use our site so we can make it better
• Running A/B tests on content and design

Legal Compliance

• Complying with applicable laws and regulations, including US state privacy laws
• Responding to lawful requests from courts, regulators, or law enforcement
• Enforcing our Terms of Service and protecting our legal rights

We will endeavor not to use your personal information for purposes materially inconsistent with those described in this Policy. Where required by applicable law, we will provide notice and obtain consent before using your data for new purposes.

5.  How We Share Your Information

We do not sell your personal information to data brokers or unrelated third parties for their own independent marketing purposes. The following describes the general categories of third parties with whom we may share data, and the reasons for doing so.

5.1  Service Providers (Data Processors)

These are companies that process personal data on our behalf, subject to contractual data protection obligations consistent with this Policy and applicable law. The list below reflects our current arrangements and may be updated as our business evolves.

Service Provider	Category	What They Process
E-commerce Platform	Store Platform	Order data, customer accounts, checkout behavior, payment routing
Payment Processors	Payment Processing	Payment authorization, billing address, fraud prevention signals
Email Marketing Platform	Email Marketing	Email address, purchase history, email engagement data
Fulfillment & Logistics Providers	Fulfillment & Shipping	Name, shipping address, order contents
Returns Management Platform	Returns Management	Order data, return reason, refund data
Analytics Providers	Site Analytics	Anonymized browsing behavior, device info, traffic sources

5.2  Advertising Partners (Opt-Out Available)

We share certain data with Meta (Facebook/Instagram) and Google to run targeted advertising, meaning showing our ads to people who are likely to be interested in AEVO products. Under California's CPRA and some other state laws, this type of data sharing may be defined as a 'sale' or 'sharing for cross-context behavioral advertising.'

You have the right to opt out of this at any time. See Section 7 for instructions.

Data shared for this purpose may include, but is not limited to: email addresses (in hashed form), device identifiers, IP address, and on-site behavioral data captured through advertising pixels and tags.

5.3  Legal & Safety Disclosures

We may disclose personal information if we believe in good faith that doing so is necessary to:

• Comply with a legal obligation, subpoena, court order, or regulatory requirement
• Protect the rights, property, or safety of AEVO, our customers, or others
• Detect and prevent fraud, security incidents, or illegal activity

5.4  Business Transfers

If Aevo Naturals LLC is acquired, merges with another company, or sells substantially all of its assets, your personal information may be transferred as part of that transaction. To the extent practicable and required by applicable law, we will endeavor to provide notice before your data becomes subject to a materially different privacy policy.

5.5  Aggregated or De-Identified Data

We may share data that has been aggregated or de-identified in a way that cannot reasonably be used to identify you (e.g., "42% of our customers are repeat buyers"). This type of data is not personal information and is not subject to this Policy.

6.  Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies. Here's what that means in plain English:

Types of Cookies We Use

• Strictly necessary cookies: These are essential for the website to function. They keep items in your cart, remember your login, and enable checkout. You cannot opt out of these without breaking the site.
• Analytics cookies: These help us understand how people use our site (e.g., Google Analytics). They do not identify you personally.
• Marketing & advertising cookies: These are placed by Meta and Google to track conversions and enable targeted advertising. You can opt out of these.
• Preference cookies: These remember your choices (e.g., currency, language) to personalize your experience.

How to Manage Cookies

You can manage or disable cookies through:

• Our cookie consent banner: When you first visit our site, you can accept or reject non-essential cookies.
• Your browser settings: Most browsers let you refuse or delete cookies. Visit your browser's help section for instructions.
• Opt-out tools: The Digital Advertising Alliance (optout.aboutads.info), the Network Advertising Initiative (optout.networkadvertising.org), and Google's Ad Settings (adssettings.google.com) let you opt out of interest-based advertising.

7.  Your Privacy Rights & How to Exercise Them

We believe every AEVO customer deserves control over their personal information  regardless of which state they live in. Below are your rights under US state privacy laws.

Your Right	CA (CCPA/CPRA)	VA / IN / KY	CO / RI	All Others
Know / Access your data	Yes	Yes	Yes	Yes
Correct inaccurate data	Yes	Yes	Yes	Yes
Delete your data	Yes	Yes	Yes	Yes
Opt-out of sale/sharing	Yes	Yes	Yes	Yes
Opt-out of targeted ads	Yes	Yes	Yes	Yes
Data portability	Yes	Yes	Yes	Yes
Limit sensitive data use	Yes (CPRA)	No	Yes	No
Non-discrimination	Yes	Yes	Yes	Yes

7.1  Detailed Rights Explained

Right to Know / Access

You can ask us to confirm whether we process your personal information, and to provide you with a copy of the specific pieces of information we hold about you, including the categories of information collected, the purposes for which it's used, and the third parties it was shared with.

Right to Correction

If you believe we hold inaccurate information about you, you can ask us to correct it. We will use commercially reasonable efforts to honor valid correction requests within the timeframes required by applicable law.

Right to Deletion

You can ask us to delete your personal information. We will comply unless we need to retain it for a specific, legally permitted reason (e.g., completing your transaction, complying with a legal obligation, or fraud prevention). We will tell you if we cannot fulfill your request and why.

Right to Opt-Out of Sale or Sharing / Targeted Advertising

You can opt out of us sharing your data with Meta and Google for targeted advertising purposes. Ways to do this:

• Use the "Do Not Sell or Share My Personal Information" link in the footer of our website.
• Email us at info@aevoafrica.com with the subject line "Opt-Out Request."
• Enable a Global Privacy Control (GPC) signal in your browser, we honor these automatically.

Once you opt out, we will use commercially reasonable efforts to stop sharing your identifiers with advertising platforms for targeted advertising purposes, generally within 15 business days.

Right to Data Portability

You can ask us to provide your personal information in a portable, machine-readable format (e.g., CSV or JSON) so you can transfer it to another service.

Right to Limit Use of Sensitive Personal Information (California Only)

California residents may ask us to limit our use of sensitive personal information (as defined by the CPRA) to what is necessary to provide our services. We do not use sensitive personal information for advertising or profiling purposes.

Right to Non-Discrimination

To the extent required by applicable law, exercising any of these rights will not result in you being denied service, charged a higher price, or receiving a lower quality of service from AEVO, except where permitted by law.

Appealing a Decision

If we deny your privacy rights request (in whole or in part), you have the right to appeal that decision. To do so, email info@aevoafrica.com with the subject line "Privacy Rights Appeal" within 30 days of receiving our decision. We will review your appeal and respond within 60 days.

7.2  How to Submit a Request

📋  How to Contact Us About Your Privacy Rights

Email: info@aevoafrica.com — Subject line: "Privacy Rights Request"

We will acknowledge your request within 10 business days and endeavor to respond fully within 45 days, or within the timeframe required by applicable law. If we need additional time (up to 45 additional days where permitted), we'll let you know and explain why.

To verify your identity, we may ask you to provide your name, email, and order number. We will never ask for your full payment card number or Social Security number.

8.  Our Relationship With Shopify

Our website is powered by Shopify Inc. Shopify acts as a 'data processor' on our behalf, meaning they process customer data under our instructions and for the purposes we direct. Shopify is not permitted to use your personal information for their own marketing unless you have a separate relationship with Shopify (e.g., a Shop account).

Shopify stores your data on servers primarily located in the United States and Canada, with additional infrastructure in other regions. Shopify is certified under applicable security frameworks and maintains its own privacy policy, available at shopify.com/legal/privacy.

Specific data Shopify processes on our behalf includes:

• Name, email, phone number, and shipping/billing address (for order processing)
• Payment information (processed via Shopify Payments or third-party gateways - full payment card data is not stored by us or routed through our servers)
• Browsing behavior on our store (for fraud analysis and storefront performance)
• IP address and device information

If you use Shop Pay (Shopify's accelerated checkout), Shopify may store your payment credentials and contact information to speed up future purchases across the Shopify merchant network. This is governed by Shopify's Privacy Policy, not ours.

9.  How Long We Keep Your Data

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, or as required or permitted by applicable law. Retention periods may vary based on legal requirements, business needs, or dispute resolution considerations. The following represents our general approach, subject to change:

Data Type	Retention Period	Reason
Order & transaction records	Generally 5–7 years	Tax, accounting, and legal compliance
Customer account data	Duration of account + up to 3 years	Service provision; potential legal claims
Marketing email data	Until unsubscribe + up to 2 years	Consent records and opt-out documentation
Website analytics (cookies)	Up to 24 months	Site performance and analytics purposes
Customer service records	Generally 2–4 years	Quality assurance; potential legal claims
Fraud prevention data	Up to 7 years	Legal compliance; security and risk management

10.  How We Protect Your Data

We take data security seriously and have implemented industry-standard technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption on all data transmitted between your browser and our website
• Shopify's PCI DSS-compliant infrastructure for payment card data
• Access controls ensuring only authorized AEVO personnel can access customer data
• Regular security reviews of our third-party service providers

No security system is impenetrable, and we cannot guarantee the absolute security of your information. In the event of a data breach that affects your personal information, we will notify you as required by applicable state and federal law.

11.  Children's Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under the age of 13 (or under 16 for California residents, per the CPRA). If you believe we have inadvertently collected information from a minor, please contact us at info@aevoafrica.com and we will take appropriate steps to address it.

12.  State-Specific Privacy Disclosures

The following sections provide additional information required by specific US state privacy laws. These rights apply in addition to the general rights in Section 7.

12.1  California Residents (CCPA / CPRA)

California residents have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), effective January 1, 2023.

Categories of personal information collected in the past 12 months:

• Identifiers (name, email, IP address, account ID)
• Commercial information (purchase history, browsing/shopping history)
• Internet or electronic network activity (site interactions, cookie data)
• Geolocation data (inferred from IP address - not GPS-precise)
• Inferences drawn from the above (e.g., product preferences)

Categories of personal information disclosed for a business purpose in the past 12 months: All of the above were disclosed to our service providers listed in Section 5.

Categories of personal information 'sold' or 'shared' in the past 12 months: Identifiers and internet activity information were shared with Meta and Google for targeted advertising. You may opt out of this using the methods in Section 7.

California residents may also designate an authorized agent to submit a rights request on their behalf by providing written, signed authorization and verification of your identity.

12.2  Virginia, Indiana & Kentucky Residents (VCDPA and 2026 Laws)

Residents of Virginia (Virginia Consumer Data Protection Act / VCDPA), Indiana (Indiana Consumer Data Protection Act, effective January 1, 2026), and Kentucky (Kentucky Consumer Data Protection Act, effective January 1, 2026) have the rights described in Section 7. These include the right to access, correct, delete, opt-out of targeted advertising, and appeal decisions regarding your rights requests.

12.3  Colorado & Rhode Island Residents

Residents of Colorado (Colorado Privacy Act / CPA, effective July 1, 2023) and Rhode Island (Rhode Island Data Transparency and Privacy Protection Act, effective January 1, 2026) have the same rights as described in Section 7. Colorado residents additionally benefit from our recognition of the Global Privacy Control (GPC) browser signal as a valid opt-out mechanism — we honor GPC signals automatically.

12.4  Nevada Residents

Although Nevada's data protection law (NRS 603A) has a narrower scope than the CCPA, we extend the same opt-out rights to Nevada residents as we do to California residents, including the right to opt out of the sale or sharing of your covered information.

13.  International Visitors

Our website is directed at residents of the United States. If you are accessing our site from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our company operates. Data protection laws in the US may differ from those in your country.

We do not currently offer our products for sale outside the United States. If you are an international visitor and have questions about how we handle your data, please contact us at info@aevoafrica.com.

14.  Links to Third-Party Websites

Our website may contain links to third-party sites (e.g., our social media profiles, Amazon product listings, or press coverage). These links are provided for convenience only. We do not control those sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party site you visit.

15.  Changes to This Policy

We reserve the right to modify this Privacy Policy at any time and for any reason, including to reflect changes in our business practices, applicable law, or the services we offer. We also reserve the right to update the categories of data we collect, the purposes for which we use it, and the third parties with whom we share it, consistent with applicable legal requirements.

When we make material changes, we will endeavor to:

• Update the "Last Updated" date at the top of this policy
• Provide notice through our website or via email, where reasonably practicable

For non-material changes (such as clarifications, corrections, or administrative updates), we may update this policy without separate notice beyond updating the effective date.

Your continued use of our website following the posting of any changes to this Policy constitutes your acceptance of those changes. If you do not agree to the revised Policy, your sole remedy is to discontinue use of our website and services.

16.  Disclaimer & Limitation of Liability

This Privacy Policy describes our current data practices in good faith. However, we make no warranties or representations, express or implied, regarding the completeness, accuracy, or fitness for a particular purpose of any information contained herein.

To the fullest extent permitted by applicable law:

• Aevo Naturals LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, the collection or use of your personal information, or any unauthorized access to or disclosure of your data.
• Our total liability to you for any claim arising under or related to this Privacy Policy shall not exceed the greater of (a) the amount you paid to us in the twelve months preceding the claim, or (b) one hundred US dollars ($100).
• Nothing in this Policy creates any contractual right enforceable against Aevo Naturals LLC beyond what is required by applicable law.

This Policy is provided for informational purposes and is subject to change. It does not constitute legal advice and should not be relied upon as such. If you have specific legal concerns about your privacy rights, we recommend consulting a qualified attorney.

17.  Contact Us

If you have questions or concerns about this Policy or our privacy practices, you are welcome to reach out to us.

Email (fastest):  info@aevoafrica.com

Mail:  Aevo Naturals LLC, Attn: Privacy Team, 34, Minebrook Road, Edison, New Jersey

Phone:  +19084886400  (available [BUSINESS HOURS, e.g., Mon–Fri, 9am–5pm PT])

AEVO — Regenerative Organic Avocado Oil

Privacy Policy  |  Last Updated: March 6, 2026